You've probably worked hard to build positive relationships. But what if, despite your best intentions, your communication is coming off as judgmental?
As the author of "Managing Up," an executive coach to top performers at the world's biggest companies, and a professor of human behavior, I've seen how certain phrases — even ones that sound perfectly reasonable in your head — can chip away at trust.
People may hesitate to share ideas or information with you. You may stop getting invited to meetings or to social events. And before you know it, you're being labeled as resistant or not a team player.
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